An interesting interview with Peter Gill, from Technology One, who talks about the importance of putting users in control and iteration when implementing... no, not enterprise social software... but business intelligence software.
Its not actually that surprising to hear that a user-centred approach also works in this context - I'm more surprised (and refreshed) to hear a vendor outside of the social business software domain talking in these terms. From my perspective, business intelligence is a knowledge activity and the social business design archetypes (connections, culture, communication and clarity) are equally applicable to this business need.
Pity its taken the BI industry so long to learn this (and this is me speaking from my own experience of trying to 'rescue' BI projects that have gone wrong in the past).
BTW Also worth a listen, Mark Jones covered social media and consumer driven technology in the enterprise in podcasts earlier in the year.
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